In order to make changes to an existing order, please follow these steps:
- First, navigate to the section labeled "My Orders." This area contains all your recent purchases and order history, allowing you to easily locate the specific order you wish to modify.
- Once you have located the order you want to change, look for the option that says "Edit Order." It is important to note that this option will only be available if you are still within the designated time frame for making modifications. If the time limit has passed, you will not be able to edit the order directly.
- In the event that editing the order is not an option, your best course of action would be to cancel the existing order altogether. After successfully canceling it, you can proceed to place a new order with the desired changes. This ensures that you receive exactly what you need, even if it requires starting the process over.
- If you find yourself in a situation where you have an urgent request or need immediate assistance with your order modification, do not hesitate to reach out to ZenShop Customer Support. Their team is available to help you navigate any issues and can provide guidance on how to proceed with your specific situation.
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